delivery & returns

D E L I V E R Y

Please note: THE UNIFORM will be unable to fulfil Next Day Delivery between 23rd December - 8th January. Standard deliveries might take a few extra days during this period.

STANDARD UK DELIVERY 
1st Class Signed For (3-5 working days) | £3

NEXT WORKING DAY
Royal Mail Special Delivery ( delivered next working day – excluding weekends and Bank Holidays) | £8
Orders must be placed before 1pm Mon – Thurs

EUROPE
International Signed For (7-10 working days ) | £12

USA, AUSTRALIA & REST OF WORLD
International Signed For (7-10 working days ) | £20

Please note: THE UNIFORM can accept no responsibility for packages that are signed for by someone other than the addressee. All international deliveries are sent via Royal Mail International Signed For delivery, so please ensure there is a person present at your delivery address to sign for the order. Outside the EU, the customer is responsible for all customs charges. Please note, not all European countries are part of the EU. Please note that any duty and taxes that may be levied in the country of destination are the responsibility of the customer. Transactions are processed in Pounds Sterling.

To check on the status of an order, or verify delivery, please call +44 (0)20 7235 7723

Please allow extra time for your orders during/around Royal Mail Strike action.

R E T U R N S

We’re not satisfied unless you’re 100% happy with your THE UNIFORM purchase. We will issue a refund on unused and unworn items returned within 14 days of purchase. You will need to cover the costs of postage for returns, but if the product is faulty we will refund the postage to you. Please ensure you get proof of postage.

We’ll give you a full refund within 14 days of receiving your return, by the same method you used to pay.

To return an item: As we are trying to save paper and the planet, please contact us at info@theuniform.com for a returns form. Fill this in and place it in the packaging along with the items you wish to send back. We advise that all returns are sent via Recorded Delivery, as we are unable to accept returns unless signed for by a member of THE UNIFORM staff. Return to:

THE UNIFORM Returns Department,
Unit 18 Turnpike Ind Est, Newbury, RG14 2LR